Contact Us

Get in touch! We'd love to hear your feedback, questions, and praise!

Mail:
The Good Buy
689 Massachusetts Avenue
Cambridge, MA 02139

Phone:
800-766-5236 ext. 342

Hours:
M-F 9 am to 5 pm

Email:
Fill in the fields to the right to email us!

Refunds and Exchanges
Please contact us by phone or email within 30 days of purchase. We are happy to issue a refund for your order on damaged or defective merchandise. Refunds will be issued to the original form of payment for the cost of goods minus shipping.


If you’d like to exchange your product for a different size or option, please ship it to us in a way that can be tracked to the address above, along with a note including your name and order number if possible. We'll do the rest!


Items returned for refund or exchange must be new, unused, unwashed, and/or unopened condition. Perishable food items are not accepted for return.


Any questions? Contact us with the form to the right!